CASE STUDY

Transforming Wildlife Tourism:
A Case Study of Zipr's Impact on 

ABOUT GOREWADA

Wild Gorewada, a renowned wildlife park, partnered with Zipr, a leading tech service provider, to revolutionize their visitor experience and operational efficiency. This collaboration resulted in a staggering 168% increase in revenue, demonstrating the transformative power of technology in wildlife tourism. The partnership was a strategic move by Wild Gorewada to leverage technology to enhance its operations and visitor experience. Zipr, with its innovative solutions and commitment to excellence, proved to be the perfect partner for this transformation. The result was a seamless integration of technology into the park's operations, leading to improved efficiency, transparency, and visitor experience.

A Case Study

Seamless Visitor Experience: From Ticket Booking to Exit and Beyond

Zipr's innovative solutions have significantly improved the visitor experience at Wild Gorewada. The ticket booking process, both online and offline, has been streamlined, offering visitors a hassle-free experience. The implementation of Zipr's Visitor Management (VM) suite has also enhanced safety and security within the park premises, providing a warm and welcoming environment for all. This seamless visitor experience has been a key factor in the park's increased revenue, as it has led to higher visitor satisfaction and repeat visits. The VM suite has also enabled the park to efficiently manage visitor flow, ensuring that the park's resources are optimally utilized and that visitors have a pleasant and memorable experience.

Transparency and Accountability

Zipr's technology has brought about a new level of transparency and accountability in the operations of Wild Gorewada. The VM suite allows for efficient tracking of visitors, ensuring safety and security. Moreover, the technology has also facilitated compliance and auditing, further enhancing the park's operational efficiency. This increased transparency and accountability have not only improved the park's operations but also boosted its reputation among visitors and stakeholders. The ability to track and manage visitor flow in real-time has also enabled the park to respond quickly to any issues or incidents, further enhancing its reputation for safety and security

Powerful Data Insights

With Zipr's technology, Wild Gorewada has gained access to powerful data insights about crowd footfall, required buses and canters for a given date, and flexibility. These insights have enabled the park to optimize its resources and operations, contributing to the significant increase in revenue. The data insights provided by Zipr have also enabled the park to make informed decisions about resource allocation, visitor management, and operational planning. This data-driven approach has resulted in improved operational efficiency and visitor satisfaction, further contributing to the park's increased revenue.

Fool-proof Security and Proactive Measures

Zipr's technology has not only improved the security within the park but also enhanced its online presence. The technology has enabled Wild Gorewada to be more responsive to customer queries and improve helpdesk responsiveness, thereby enhancing customer satisfaction. The implementation of Zipr's technology has also resulted in a more secure and safe environment for visitors, with real-time tracking and management of visitor flow. This has not only improved the visitor experience but also enhanced the park's reputation for safety and security.

LIVE Dashboards

The implementation of LIVE dashboards for both visitors and management has been a game-changer. Visitors can now plan their visit better, while the management can make informed decisions based on real-time data. These dashboards have provided both visitors and management with a real-time view of the park's operations, enabling them to make informed decisions and plan their visit or operations accordingly. This has resulted in improved visitor satisfaction and operational efficiency, further contributing to the park's increased revenue.

Zipr's Impact Beyond Wild Gorewada

Zipr's impact extends beyond Wild Gorewada. The tech service provider has also partnered with Bhavan Sanskritik Kendra, handling all aspects of their technological requirements. This partnership was recognized at the highest level when India's Lady President, Smt. Droupadi Murmu, inaugurated Bhavan Sanskriti Kendra on July 05, 2023. This further attests to Zipr's commitment to excellence and its ability to elevate its partners' prominence to a global scale

Continuous Improvement and Support:

Zipr's partnership with Wild Gorewada and Bhavan Sanskritik Kendra demonstrates the transformative power of technology in enhancing visitor experience, operational efficiency, and revenue. With its innovative solutions and commitment to excellence, Zipr is shaping the future of wildlife tourism and cultural experiences.

This case study serves as a testament to Zipr's ability to leverage technology to transform operations and visitor experience, making it an ideal partner for wildlife parks and cultural centers looking to enhance their operations and increase their revenue.